Due to the fragile nature of aquariums, once the delivery of these goods has been accepted and signed for, no claims for damage or breakage will be considered.

You are therefore advised to check the aquarium prior to signing delivery acceptance and the driver leaving. This is normally done quite quickly by cutting the top open and looking inside the tank, checking the packaging for any obvious external damage.

If, by chance, you have received damaged goods, you must refuse to accept the goods at the point of delivery.

Please Note

The delivery charge paid by us covers delivery to your door or the closest safe place within your front door. The delivery charge does not include 'up the stairs' or 'in the lounge' or installation and setup in any way.

This item is delivered by pallet, please ensure there are at least two people to receive the delivery, as the aquarium and cabinet need to be manually handled into your house.

Please note that acceptance of the order takes place on delivery, at which point the purchase contract is made.